About Zalora PH 

One of the biggest online shopping sites in the Philippines, Zalora is a renowned name for the fashion products of the hottest trends and the latest in new brands and designers under one umbrella.

It offers one of the widest ranges of apparel, footwear, accessories and beauty products of the top brands such as Nike, Adidas, MNAGO Man, H&M, Kate Spade, Gucci and many more.

Zalora never lets you worry about product availability, either from international or local brands. You can buy ballet shoes, women bracelets, women skinny jeans, necklaces, men’s shirts, wallets and many more products literally at your fingertips, all at affordable prices by applying our Zalora promo codes and vouchers.

Zalora Free Returns 

Didn’t find the arrived parcel suitable for you? No worries, as you can return the items by following the easy Zalora return policy within 30 days of the delivery free of cost. The conditions for making returns are mentioned below:

• The items must be in the same condition in which they are received.
• You must pack the goods in the original package and attach the invoice if you have received one.
• The tags on the products must not be removed.

There are two ways of returning the Zalora items so choose the one that seems appropriate to you and get a refund to your original payment method:

• Pick-up- Their rider will collect the package from you by arriving at the address and on the date that you have mentioned on the Zalora online return form.
• Zalora Drop-Off Points- Another alternative is to drop the package at any of the Zalora Click and Collect sites.

Payment  

Shop for Zalora shoes, bags, tops, t-shirts, dresses, perfume and other items using the secured payment modes they have, including:

• Credit Card/Debit Card (JCB, Master Card and VISA)
• PayPal
• E-Wallet or Wallet Credit
• Cash on Delivery
• Grab Pay
• GCash
• Google Pay

Also, don’t forget to make the most out of the Zalora promotions and save your wallet by redeeming authentic Zalora promo codes that are listed here.

Zalora Customer Service 

Zalora Philippines customer service team is just a click away so whenever you are in doubt, contact them through any of the following platforms:

• Zalora Live Chat- Put your query 24/7 and their chatbot will respond quickly. You can also chat with their live agents anytime between 9 am-6 pm from Monday to Sunday.
• Send them an email at customer@ph.zalora.com.
• You can also connect to them via Facebook.

It is suggested that you first visit their FAQs section as topics like delivery, payment, return, warranty repairs, size guide and others are covered here.

Save With Zalora Credit Cards Promotions 

Get the Zalora credit card and save like never before on your favourite dress, shoes, Zalora accessories and other items using the latest offers that you can find on our website. Earn cashback as well as Zalora reward point on spending 50 points. 

You will also get a welcome gift of P5,000 in ZALORA cashback once your credit card gets approved.

Download Zalora App 

Install the Zalora application on your smartphone to enjoy the great shopping experience at your fingertips. The HD pictures, Zalora Fresh50 voucher, quick payment, special Zalora discounts and other features make their application a better platform for the Filipinos to shop their fashion list.

With their application receive up to Zalora 50% cashback and for more savings, apply our Zalora discount codes without thinking twice.

Get Zalora First Order Voucher 

Whether it is a Zalora limited-time offer or the mega sale events like Zalora 11.11 Single’s Day Sale, Zalora Black Friday offers, New Year discounts- get notified about all of them by simply subscribing to their newsletter service that is absolutely free of charge.

Along with the latest updates, you get Zalora 350 off first order promo code when subscribed to their newsletter. Save every time you shop with the Zalora discount codes and coupons that are available here.

Zalora Gift Cards 

Fashion is never under-rated so why not give the Zalora Philippines gift cards to your loved ones who could use them on the brands they wish to buy and enjoy huge Zalora discounts through these gift vouchers.

No matter what the occasion is, great fashion sense is always appreciated so catch people’s attention for your new look without losing much money from your pocket on applying our Zalora voucher codes for times when you are out of the gift cards.

Where can I find the Zalora tracking option? 

The Zalora tracking option is available on their website and app. After the Zalora login, follow these steps:

• On Website- At the top right corner of the Home Page, tap the Account widget and click on the “Track My Orders” option.
• Via App- From your Account, go to the Orders and click on the Tap Order option.

Can I cancel my exchange/cancel request at Zalora PH?

Absolutely! If you have submitted the request for replacement or return and want to keep the product then contact their customer service team as soon as possible and they will help you out.

When can I exchange my Zalora order?

You can exchange the items if you want different colours or sizes. Please note that Zalora does not allow the exchange for a different product, you need to make a return and place a new order.

How long does it take for Zalora to deliver in the Philippines?

Zalora shipping time depends upon your location as well as the delivery method you have opted for. It may take longer than 1-3 working days for them to deliver your order. For speedy delivery, you can choose Zalora Express shipping.