How can I transfer money from my Gcash account to a bank or e-wallet?
You can send money from your GCash account to a bank or e-wallet by entering the account details or scanning the bank’s QR code. Transfers are processed instantly through InstaPay, so the money is available right away. Each transaction has a ₱15 fee.
How can I schedule a bank transfer in Gcash?
You can set up to five automatic bank transfers in GCash to repeat every week or month, including on holidays and weekends. To do this, open the GCash app, tap 'Transfer', pick a saved bank account, and tap 'Add New Schedule'. Enter how often and how much to send, tap 'Next', check the details, and tap 'Confirm'. Make sure your GCash wallet has enough funds on the scheduled dates, or the transfer won’t go through.
How can I send money to another Gcash account?
To send money to another GCash account, open the app, tap 'Send', and select 'Express Send'. Enter the recipient’s GCash mobile number or scan their QR code, type in the amount, and confirm. The money is sent right away, and both you and the recipient get a confirmation message.
What should I do if I sent money to the wrong Gcash number via Express Send?
If you send money to the wrong GCash number with Express Send, the transaction usually can’t be reversed. But if the recipient’s account is inactive or unregistered, GCash might help you get your money back. Contact GCash Support right away and give them all the details about the transaction.
What should I do if I sent money from my Gcash to another Gcash account, but the recipient didn't receive it?
If you sent money to another GCash user and they haven’t received it, first check that you entered the right mobile number. Then look at your GCash wallet and transaction history to see if the money was deducted. If it was, but the recipient still doesn’t have it, report the problem in the GCash app. Select the transaction, tap 'Need Help?', and choose 'I didn’t receive the money'.
How can I pay my bills using Gcash?
To pay bills with GCash, open the app and tap 'Bills' on the home screen. Pick your biller from the list, enter the needed details, and tap 'Next'. Check and confirm the transaction. After you pay, you’ll get a confirmation in the app inbox, as a push notification, and by email.
How do I set up a Gcash account?
Download the GCash app and sign up with a valid Philippine SIM. Pick the right account type: GCash, GCash Jr, or GCash Overseas. Follow the steps, enter your details correctly, and finish the registration process.
What should I do if my email is not being accepted?
Check that your email address is correct and properly formatted. You need a valid email to get important GCash updates and messages.
How can I get higher transaction and wallet limits?
Finish full verification in the GCash app by submitting a valid ID and taking a selfie. Wait for your details to be reviewed. After approval, your wallet and transaction limits will go up a lot.
How do I change the name or birthdate in my Gcash profile?
Go to the profile update section and upload your reason along with the needed document. You can update your surname after marriage or fix small spelling mistakes. Processing may take up to three days.